| FAQ |
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Common Questions
| How can I sign up for service? Easy, go to the Order tab and enter your information. We will confirm your order and delivery date via e-mail within one business day. Can I choose what day and time my delivery arrives? No. We determine your delivery day. We plan our routes as efficiently as possible. If your delivery is going to an office we can usually deliver during office hours. Contact us to find out what day you would receive your delivery. What happens to the box that my produce is delivered in? We purchase durable corrugated wax coated boxes for delivery of produce. We request that you return the boxes to us by leaving it at your delivery area the following week for our driver. The boxes are not recyclable but are reusable and can last for a very long time when treated kindly. How can I determine if you service my area? We deliver in the greater Redding area. This includes Shasta Lake City, Palo Cedro and Anderson, Red Bluff and more. For more specific information please contact us. How much produce is in each box? Each box contains selections by number of serving, not by weight or volume. How can I determine which box is right for my family? Generally speaking, the Small Variety Box meets the weekly needs of 2 to 3 people and the Large Variety Box meets the weekly needs of 3 to 5 people. Things to take into consideration are; how often you eat out, if you consume an average amount of produce (which is much less than recommended), if you are a vegetarian and how much extra produce you want to add to your order. Where does the produce come from? We base our menu on what our local organic farmers have available. We also purchase out of season and specialty items from other reputable Certified organic farms. What methods of payment do you accept? We only accept Cash or Check payable to Country Organics at this time. How do I pay for my produce? You can pay COD by leaving cash or a check for the driver or you can prepay monthly. If you would like to be billed monthly we will invoice you by the first of the month. We ask that you mail your check by the first week of the month. To make paying more convenient many of our customers use the automatic bill paying service of their banks. How fresh is the produce? We purchase freshly harvested organic produce the morning of your delivery from your local organic farmers. Produce from out of the area is shipped in and arrives on the day of your delivery. Unlike grocers we do not have to store produce in a cooler for more than a day, so our produce is extremely fresh. What makes up the assorted salad, cooking and fruit side orders? The side orders are made up of various items that we have ordered in addition to our usual menu items. They vary from week to week. Side orders are always a great value. |
| WWW.COUNTRYORGANICS.NET PO Box 491777 Redding, CA 96049 530.223.6830 |